Unethical Business Practices

Perhaps you've noticed that Dean Casey of 'the computer peeps' and Wilson at 'Conpro' have teamed up in an attempt to discredit Best Consignment Shop Software with a smear campaign.

Their high prices for computer help and software and their seedy histories of unethical marketing practices make their motivations extremely transparent.

Casey quotes $100 per hour for computer help during his 10-5 banker's hours (and 'emergency rates' apply at all other times). Wilson's trying to get $1,300 up front for his home-grown software (with plenty of fees after purchase).

Both have a few things in common:

• They are both individuals attempting to portray a 'company image', frequently using the word 'we' as though others are involved in their words and deeds.
• Both are extremely over priced. Similar help services are available well below $100/hour and software is available at far less cost with no 'gotcha' fees after purchase.
• Both are unprofessional Internet punks, working various angles of the "I'm your friend. Trust me!" scam.

There are plenty of fairly-priced reputable providers of computer help and software. Absolutely nothing is gained by overpaying these two dead beats and believing what they have to say only places one in bad company.

Cases in Point:

Casey puts 'price' at the top of his list of 'core areas' to consider when shopping for consignment software while his 'reviews' are limited to just two vendors (out of several) - the same two that push his over-priced support offerings. If you'll take the time to investigate thoroughly (and you will have to dig for all the post-purchase costs) you'll find that his two recommendations are by far some of the most expensive offerings in the entire world!

Interestingly, Casey was canned from Resaleworld in late 2010 when he approached BCSS and other vendors about supporting their customers. His intent was to get payment from vendors for 'taking them off your hands' and double bill the customer for his 'time'. Get the picture?

Conspiracy

When a small number of entities get together to attempt to dominate a market, it can be referred to as an oligopoly. Another term for the efforts made by a few in the consignment industry to dupe consignment-store owners into paying them off is 'conspiracy'. To conspire means to act jointly to harm another so Wilson and Casey and anyone else who has a vested interest in taking a good bit of your store's profit apparently has some success at defiling products and services (like BCSS) that are available at substantially less cost

Summary

Wilson pushes Casey's over-priced support and Casey pushes Wilson's over-priced software. Now, both of them could lower prices and compete fairly in the market place, like reputable businesses do, but these two would rather lower themselves to trashing competition. Expect to be treated accordingly.

Here's what you can expect:

Wilson took $1000 from a woman starting a consignment store. After he determined she had asked too many questions, he cancelled her 'free unlimited service' and demanded that she purchase the software again (another $1000) before he would help further. She refused, converted to BCSS and of course he kept her $1000. Afterward he bragged opening in a public forum for 'firing' customers, quote: "when they cost you more than they earn you". (View the page.)

When Wilson decided he needed to bilk more money from existing users, he sent an alleged 'free update' to a group of users who had not paid the 'optional annual support fee' for quite some time. Turns out the 'update' had a planted bug which disabled the software of all those who took him up on it and he refused to remove the plant until he was paid off. (See for yourself.)

When you ask if his software can be resold, the simple answer might be "yes" without explaining that the person buying the software must purchase the business that was using the software and the new owner must continue to use the same store name, location/address and phone number. Moreover, if you're honest in telling a prospective buyer of the software what he or she might be in for, you would be required to disclose that the 'annual support fee' has been increasing steadily over the years. Most importantly, Wilson wrote the program and may be the only person who can fix issues, so all users will be out of luck when he's out of the picture. There won't be much interest in taking on '' when all the facts are revealed.

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